Privacy Policy

1. Controller

The controller for the processing of personal data is:

Ambitherm GmbH
Postfach
3186 Düdingen, Switzerland

UID: CHE-139.494.978
Email: info@ambitherm.ch

This Privacy Policy applies to the brand Luxe Oxygène, and our website created on Wix.

2. What Data We Collect

We may collect and process the following personal data when you:

Visit our website or online shop: IP address, browser type, cookies/analytics data
Place an order: Name, billing and shipping address, email, phone number, payment information
Subscribe to newsletters or marketing communications: Email address, preferences
Contact us: Email, contact form, or social media messages, including the content of your communication

3. Purpose and Legal Basis

We process personal data to:

Fulfil and ship orders
Respond to customer inquiries and provide support
Send newsletters or marketing communications (only with your consent)
Improve our website and services (e.g., through analytics)

Legal basis under Swiss law (DSG):

Necessary for the performance of a contract (e.g., processing orders)
Consent for marketing communications
Legitimate interests, where necessary to improve our website or protect our business interests

4. Data Sharing

We share personal data only when necessary to provide our services:

Wix.com Ltd.: Website hosting
Shopify Inc.: Online shop platform
Payment providers: e.g., Stripe, PayPal, Twint, Klarna
Logistics/fulfilment partners: e.g., Swiss Post, DHL

All service providers are contractually required to protect personal data.

5. International Transfers

Some providers (e.g., Shopify, Wix) may process data outside Switzerland. We ensure appropriate safeguards, such as standard contractual clauses or legally recognized adequacy decisions.

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

Operate the website properly
Analyse website usage
Deliver marketing content (only with your consent)

You can manage or disable cookies via your browser settings.

7. Retention

We retain personal data only as long as necessary for the purposes described or as required by law (e.g., accounting and tax obligations).

8. Your Rights

Under the Swiss Data Protection Act (DSG), you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion or restriction of processing
Object to certain processing
Withdraw consent at any time

To exercise these rights, contact us at info@luxeoxygene.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Updates

We may update this privacy policy from time to time. The latest version is always available on our website.